Delivery and Returns

Delivery

FREE SHIPPING IN EU 

Home delivery with signature within 24 to 72 working hours*.

Pre-orders will benefit from the same delay once the goods have been received in our premises.

DELIVERY IN PORTUGAL

CTT Home delivery with signature in 3 to 4 working days*.  

DPD Delivery in 24 to 72 working hours*.

*on average after your order has been shipped

Packages are shipped on working days (Monday to Friday). 
We cannot be held responsible for late deliveries.

DELIVERY IN EU (EXCEPT PORTUGAL)

DPD Delivery in 24 to 72 working hours*.

*on average after your order has been shipped

Packages are shipped on working days (Monday to Friday). 
We cannot be held responsible for late deliveries.

INTERNATIONAL SHIPPING (NOT EU)

DHL Home delivery with signature in 3 to 4 working days*.

Returns

You have 15 days from receipt of your order to change your mind and return your items.

For the models on sale, any return will not be refunded but a credit will be offered on the site. 

Pieces whose soles have been damaged during your fittings cannot be returned.

Portugal and Europe: The return shipping costs are at our charge. Normally your package will be delivered with the prepaid return slip. If this is not the case you can write to hello@avrego to receive it.

Your return slip is essential for the identification of your parcel, and for the proper processing of your refund.